Welcome to DTNAConnect, the Daimler Trucks North American secure portal that provides access to the full spectrum of online applications, resources and tools. DTNAConnect is simply the starting point for working with all brands and franchises that fall under the Daimler Trucks North America umbrella. From here you can navigate to online resources for Detroit, Thomas Built Buses, SelecTrucks and Sterling in addition to Freightliner and Western Star. Whether you use DTNA online resources to complete repairs, purchase parts, submit warranty claims, spec new vehicles or track the status of your truck orders, DTNAConnect enhances your online experience by streamlining the tasks and activities that are part of your daily work routine.
DDC Direct Connect. User Name Password. Existing DDCSN login credentials will also work with DTNAConnect. Please work with your security administrators for login or content issues. If you do encounter any technical issues, please contact the Software Support Center at 855-639-8680 or dealer.helpdesk@daimler.com.
As part of our ongoing efforts to provide our customers and distribution network partners with a simplified and consolidated online experience, all DDCSN content has been migrated to our DTNAConnect web portal and the DDCSN web portal is now retired. All information and resources previously found on DDCSN (such as service and parts support information) are now available on DTNAConnect, eliminating the need to toggle between the two web portals.
- Beginning approximately Nov 9, we will be implementing an enhanced, mandatory login process. After that date, you will be automatically redirected to a new page after logging in for the first time. Please follow the instructions on that page to complete the setup process.
- DiagnosticLink™ is a computer-based diagnostic software for Detroit™ powertrain and Freightliner™ vehicle systems.
Detroit Diesel Ddcsn
If you encounter any technical issues, or are having trouble finding migrated content, please contact the Software Support Center at 855-639-8680 or softwaresupport@daimler.com .
